Shipping & Returns

We process and ship orders from our Los Angeles office during normal business hours Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 1-2 business days. When your order ships, we will send a shipping confirmation email with tracking information.  FIRST CLASS 5-10 Business Days — $7.00
WHAT'S THE RETURN POLICY? All returned items must be back at our warehouse within 14 business days of the customer receiving the order. Anything received to our office after 14 business days will be denied. If the return is denied, you will need to email to pay for it to be shipped back to you. If we receive items that are not eligible for returns we will send you an email about getting it back to you. If we don't receive a response within one month, the items will be donated. All returnable items may be returned for STORE CREDIT ONLY. We do not issue refunds. We do not cover any shipping cost, customers are responsible for shipping costs. Please email shopsincerity.la@gmail.com to start your return.